Privacy Policy

At www.pointure.ae, your privacy is our priority. This policy outlines how we collect, use, and protect your personal data. For comprehensive details on how your data is handled and your rights, please read our full Privacy & Cookie Policy. By using our website, you agree to the terms outlined in the most recent version of this policy. Be sure to review updates regularly.

About Us

The website www.pointure.ae is owned and operated by Magali JJS Trading L.L.C, a limited liability company registered in the United Arab Emirates under Commercial License number 1078530. Our registered address is: Office 2, MAMZAR, HOR AL ANZ, DUBAI

For privacy-related queries, you can contact us at: pointureae@mjjs-trading.com.

What Personal Data Do We Collect?

We collect and process only the data necessary to provide our services, such as:

• Order Data: Name, billing and delivery addresses, payment details, mobile/telephone number, and email address.

• Account Data: Name, email address, password, country, favorite designers, and marketing preferences (if you register for an account).

• Browsing Data: Pages visited, interactions with the website, and access to account-specific areas.

• Customer Care Data: Information shared during inquiries about orders, delivery, payments, or website issues.

• Marketing Data: Contact information if you subscribe to newsletters or consent to receive marketing communications.

• Gift Data: Recipient’s name, delivery address, and contact details (if purchasing a gift).

• Call Data: Calls to our Customer Care team may be recorded for training and fraud prevention.

How Do We Use Your Information?

We use your personal data for purposes such as:

1. Fulfilling Orders: Processing, shipping, and updating you on your purchases.

2. Improving Services: Analyzing data to enhance the website, customer experience, and marketing strategies.

3. Personalization: Tailoring website content and marketing to your preferences.

4. Customer Support: Resolving inquiries and providing assistance.

5. Direct Marketing: Sending newsletters, updates, and promotions (with your consent).

6. Mandatory Communications: Informing you of changes to policies or service-related updates.

How Do We Protect Your Information?

• Secure Servers: Data is stored on secure servers, and payment transactions are encrypted using SSL technology.

• Restricted Access: Passwords and login credentials are your responsibility. Keep them confidential.

• Data Transfers: Your data may be processed outside the UAE. Third-party recipients are required to maintain strict confidentiality and use your data only as agreed.

• Internet Risks: While we take precautions, online data transmission carries risks. Use the website at your own discretion.

Who Do We Share Your Information With?

Your data may be shared with:

• Service Providers: Payment processors, couriers, website maintenance, and marketing partners.

• Group Companies: For internal operations and management.

• Legal Authorities: Regulatory, government, or municipal bodies, as required by law.

Cookies and Device Information

We collect information about your device and browsing behavior using technologies like:

• Cookies: Small data files stored on your device. For details, visit All About Cookies.

• Log Files: Track IP addresses, browser type, and usage patterns.

• Web Beacons and Tags: Monitor website interactions and performance.

You can adjust your browser settings to disable cookies, but this may impact website functionality.

Do Not Track Signals

We do not modify our data collection practices in response to “Do Not Track” signals from browsers.

Third-Party Websites

Our Privacy Policy does not cover third-party websites linked on www.pointure.ae. Review their policies separately to understand their data practices.

For further information or to make a privacy-related inquiry, contact us at pointureae@mjjs-trading.com.